Privacy Policy

At Bristol Airport Taxis, we are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our taxi and transportation services. By using our services, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect
1.1 Personal Information: When you book a service with us, we may collect personal details such as your name, phone number, email address, pick-up and drop-off locations, and payment details.
1.2 Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and browsing activity.
1.3 Location Data: With your permission, we may collect location data from your mobile device to improve our service efficiency, such as determining pick-up points.

2. How We Use Your Information
2.1 To Provide Services: We use the information you provide to process bookings, arrange pick-ups, and deliver transportation services efficiently.
2.2 Communication: We may use your email or phone number to send you booking confirmations, service updates, or responses to inquiries.
2.3 Payment Processing: Your payment information is used solely for completing transactions related to our services.
2.4 Marketing: With your consent, we may send you promotional materials about our services or special offers. You can opt out at any time.
2.5 Improvement of Services: We may use data analytics to improve the performance of our website and the quality of our taxi services.

3. Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your information with trusted third-party partners who assist in operating our business, such as payment processors or IT service providers. These partners are contractually obligated to protect your data.
3.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests from government authorities.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction. We will notify you of any such transfer.

4. Data Security
4.1 We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
4.2 All sensitive data, including payment information, is encrypted and transmitted using secure protocols.
4.3 While we take strong measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your personal information but cannot guarantee absolute security.

5. Your Data Rights
5.1 Access: You have the right to request a copy of the personal information we hold about you.
5.2 Correction: If any of the information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
5.3 Deletion: You can request that we erase your personal data, subject to certain legal obligations.
5.4 Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal data under certain circumstances.
5.5 Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format, and to have it transmitted to another data controller.

6. Cookies
6.1 Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to recognize you and improve your user experience.
6.2 We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
6.3 You can adjust your browser settings to refuse cookies, but this may limit your ability to use some features of our website.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our customer support team. We are committed to addressing any concerns and protecting your privacy.

By using Bristol Airport Taxis, you agree to the terms outlined in this Privacy Policy.